Monarch Dental Complaints and Reviews

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Monarch Dental
Main address: 201 E. Sandpointe, Suite 800 92707 Santa Ana CA
, , http://www.monarchdental.com/about-us/contact-us
  • 214+4 mobile complaints
  • $81.2K claimed losses
  • $373 average
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  • Jul 18
  • Dental Services
  • Slow Service
  • 1
  • 3

I went to monarch dental as a walk in for re-cementation of a crown. The receptionist said to me that there was a wait of 15 mins. to 1 and a half hour wait period., it sounded weird that they would give me a time frame with such big gap in between. I decided to wait, I waited for an hour and asked the status., receptionist said maybe another half hour I again waited after half hour I asked how... Read more

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  • Jul 16
  • Dental Services
  • Dallas, Texas
  • Dental Service
  • 1
  • 23

Chose this place because of location since I had recently moved. I switched from my old dentist office to Monarch. I made an appointment online, received a call and email and a message was left to confirm the appointment. Both numbers provided to have me return the call didn't get me anywhere. I wasn't able to get through or leave a message. That should have raised a red flag. So I email them... Read more

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  • Jun 30
  • Dental Services
  • Fayetteville, Arkansas
  • Gum Cleaning
  • 20

Went in for cleaning paid 1800 for gum cleaning. Now keep getting bills When will the bills stop. It was very friendly service but with a price. I feel the people are nice just doing what they are told to do. Keep bringing in money. They set me up on a payment plan that I pay every month. I never get a statement. Always told I will be called back. Beware and run from this place... Read more

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  • Jun 26
  • Dental Services
  • Salt Lake City, Utah
  • Dental Cleaning
  • 51

Went in for the $29 cleaning (not currently insured). Have taken excellent care of my teeth and had regular cleanings with no problems. Xrays went fine, then they did the probe to measure gum depth. When the probe was finished the hygienist said she was going to have the dentist come in and numb me up and do a deep under the gum cleaning...never asked if I wanted this done, just told me it was... Read more

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I have insurance and am new to the area; my insurance gave me their name as a provider within the network. I called and set an appointment, giving my insurance information right then. When I went into the appointment this morning they didn't call me back. Half an hour of waiting and I go ask the people behind the desk. She says she can't figure out what insurance I have and she can't find it in... Add comment

  • Jun 25
  • Drug Stores and Drugs
  • Dental Service
  • 69

I usually never write reviews, but my experience with Monarch has been horrible this past week. I went in for a general cleaning. Everyone at the office was really nice and friendly. They gave me x-rays, examined my teeth, and I waited in the dentist chair for about 30 minutes. Then the office manager came in with my treatment plan. They told me that my teeth were in horrible condition and that I... Read more

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  • Jun 20
  • Dental Services
  • San Antonio, Texas
  • Dental Treament
  • 1
  • 44

went to Monarch for a tooth extraction. They told me they could do the crown work i also needed. Stated that they would not do the extraction (I was in serious pain) unless I agreed to have all my crown work done too. Offered to overcharge my insurance company so that I would pay less. I told them I would not commit insurance fraud. They told me that the next appointment would be in three... Read more

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  • Jun 17
  • Dental Services
  • Granbury, Texas
  • Dentist Office
  • 43

I just walked in for an extraction, they accepted to do it and had me waiting for 2 hrs. I told the lady she was overcharging me and she said she wasn't. 2 weeks later I received a letter from my insurance letting me know Monarch needed to refund me some money I went and talk to the manager and it took 4 weeks for them to do it and then my insurance they did not refund me the correct amount and... Read more

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Went in to have my teeth cleaned-told that would not happen until full mouth X-rays (I brought 2 taken 4 months ago, but they were not acceptable) & an exam after which the doctor would decide if I was going to get my teeth cleaned or not. I took this to mean "not" for surely the doctor would decide there were hundreds, if not thousands of dollars worth of dental problems to be repaired... Add comment

  • Jun 02
  • Dental Services
  • San Antonio, Texas
  • Dental Service Scam
  • 38

read it everywhere. you go in for the $29 deal and they try to convince every patient that he or she needs deep scaling for $1200-2000. These crooks should be shut down. Is there a board of ethics for dental? Where the *** are they? Looks like this has been going on for years from reading reviews everywhere. How hard are they to find?? Why doesn't the BBB follow up on complaints on these... Read more

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