Monarch Dental Complaints and Reviews

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Monarch Dental
Main address: 201 E. Sandpointe, Suite 800 92707 Santa Ana CA
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  • 221+4 mobile complaints
  • $81.3K claimed losses
  • $361 average
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  • Sep 25
  • Dental Services
  • Dental Insurance
  • 15

I found out our two dental insurance companies paid over $300 to Monarch Dental in Lake Worth, TX for service on a date which our daughter never saw them I challenged them to pay back our insurance companies and was told they were doing that. I am checking back with those companies to make sure otherwise, I will report them for insurance fraud. I also received a bill for my spouse for service... Read more

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  • Sep 17
  • Dental Services
  • Corporate Dentistry
  • 52

These people just want your money....I only went to them because I thought my previous dentist was out of network....they did not do a cleaning on my first visit and told me my gums were in need of 1000 procedure and that they could not full my cavities on my four front teeth...they told me they could only be crowned....all they want is your money!!!! Thankfully my dentist at Cantrell family... Read more

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  • Sep 04
  • Health and Beauty
  • Bad Service
  • 102

I went to Monarch dental for the special offer on X rays and cleaning. After an examination by the dentist and a cleaning, I was informed I had periodontal disease and bone loss and I needed immediate treatment and gum surgery by the technician. As I have underlying health issues and was on a blood thinner, I told them I would need to do this on a future day and made an appointment. The... Read more

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  • Aug 26
  • Advertisements and Cons
  • San Antonio, Texas
  • Teeth General Cleaning
  • 1
  • 1
  • 98

I go to the dentist as I should every 6 months. I relocated and out of convenience, made an appointment for my 6 month checkup/cleaning on August 8th, 2014 at the Monarch off of Austin Hwy in San Antonio, TX. Turns out they only would give me a check up and then proceeded to tell me that I had periodontal disease and bone loss. I would need to come back and have a cleaning w/antibiotics for the... Read more

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  • Aug 21
  • Dental Services
  • Overcharge
  • 81

Monarch dental is the worst place ever. They overcharge and add things to the treatment plan that is not needed. The probing that they have the hygienist come in and do they change the numbers so patients will have to have a deeper cleaning which means more out of pocket money. The dentist is paid by how much they can get you to pay out of pocket. %25 of what you pay is the dentist money. Ask me... Read more

Was this review helpful? 2 1


  • Aug 19
  • Dental Services
  • Braces
  • 97

I been paying for braces for almost six months now, and IT IS RIDICULOUS THAT I HAVE NOT EVEN MADE IT TO MY SECOND FOLLOW UP APPOINMENT. Three weeks ago I was supposed to be seen and they called me just a day before my appoinment to tell me that they had gone on vacations. Why couldn't they have told me that in the first place! I went in for my re scheduled appoinment today, and as I walk in the... Read more

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  • Aug 07
  • Dental Services
  • Lake Worth, Texas
  • Dental Appointment
  • 1
  • 1
  • 173

I made an appointment for my daughter to have her teeth cleaned and they said 4:00pm. I asked if I could come at 4:15 or 4:30, but they were adamant about 4:00. So, we were there at 3:55. We were the only customers in the waiting room so I thought, "Good, we should get right in on time." At 4:30, I asked how much longer and the receptionist said they should have taken us back already for... Read more

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  • Jul 18
  • Dental Services
  • Slow Service
  • 1
  • 1
  • 175

I went to monarch dental as a walk in for re-cementation of a crown. The receptionist said to me that there was a wait of 15 mins. to 1 and a half hour wait period., it sounded weird that they would give me a time frame with such big gap in between. I decided to wait, I waited for an hour and asked the status., receptionist said maybe another half hour I again waited after half hour I asked how... Read more

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  • Jul 16
  • Dental Services
  • Dallas, Texas
  • Dental Service
  • 1
  • 1
  • 142

Chose this place because of location since I had recently moved. I switched from my old dentist office to Monarch. I made an appointment online, received a call and email and a message was left to confirm the appointment. Both numbers provided to have me return the call didn't get me anywhere. I wasn't able to get through or leave a message. That should have raised a red flag. So I email them... Read more

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  • Jun 30
  • Dental Services
  • Fayetteville, Arkansas
  • Gum Cleaning
  • 124

Went in for cleaning paid 1800 for gum cleaning. Now keep getting bills When will the bills stop. It was very friendly service but with a price. I feel the people are nice just doing what they are told to do. Keep bringing in money. They set me up on a payment plan that I pay every month. I never get a statement. Always told I will be called back. Beware and run from this place... Read more

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