1.8
  • So far nothing1 votes
  • Dental staff1 votes
  • Customer service2 votes
  • Assistant1 votes
  • Dentist1 votes
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  • Feb 26
  • Dental Services
  • Dallas, Texas
  • Dental Crown Work
  • 13
  • REVIEW RATING 4/5

I had put down a $100 deposit to get the special rate on a crown to be done but have never received my deposit back. It was not applied to the payment and after 2 months I still have no success in getting it back. The accounting lady where I got the work done on my teeth keeps putting me off and won't return my calls or do anything about the $100. What do I need to do to resolve this? I have... Read more

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  • Feb 19
  • Dental Services
  • El Paso, Texas
  • Cancellation Policy
  • 51
  • REVIEW RATING 3/5

Horrible service. Huge scam. After being told i had to pay more than originally agreed upon, and being told I needed thousands of dollars worth of work, i paid and left. I was them harassed after I cancelled my appointment two weeks out. I was threatened on the phone, being told I had to pay for the appointment I cancelled. Later, I went to the best dentist, out of my network, and was told I... Read more

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This is the most *** dental clinic ever . The dentist is as *** as I don't know this dentist may be the most *** person alive. Not only that the staff is horrible too. I guess this place should be closed down . I guess the place has no professional people they are so lazy and guys my suggestion will be that never ever go to this dental place. Add comment

  • Jan 30
  • Dental Services
  • San Antonio, Texas
  • Insurance Claim
  • 67
  • REVIEW RATING 4/5

I was in the middle of three root canals when my employer changed insurance co. I had to pay out of pocket for the 3rd RC due to red tape, incompetence, etc. $2550. I was covered my the new insurance and have been TRYING to file a claim. It has been 2 months....I have spent hours and get nothing but a huge run around while Monarch keeps my $$. Don't give them a second phone number. They don't... Read more

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  • Jan 29
  • Dental Services
  • Granbury, Texas
  • Crown
  • 114
  • REVIEW RATING 4/5

I lived outside of the USA for 10 years and moved to Texas finding myself in need of all new Dr's. I went to Monarch for a routine cleaning and they noticed I needed a permanent cap to replace a 3 year old temporary I had forgotten about. Prior to agreeing to let them fix my temporary, I vehemently stressed the problems I've had in the past including difficulty with temp caps staying in place. ... Read more

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  • Jan 23
  • Dental Services
  • San Antonio, Texas
  • Dental Appointment
  • 57
  • REVIEW RATING 4/5

I am totally disgusted with the way MONARCH DENTAL handles appointments. they call to confirm. So I show-up and either the dentist is unavailable or the product from their lab did not make it in!!. After waitng 30-40 minutes,they decide to let me know. I think they need to get their act together. They remind me of the THREE STOOGES, TOTALY UNORGANIZED. I really did not mean to inconvenience... Read more

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Monarch ortho is the worst, never available to fix broken brackets and now canceling the appt we have been waiting so long for. Add comment

  • Jan 09
  • Dental Services
  • Sandy, Utah
  • Dental Appointment
  • 35
  • REVIEW RATING 4/5

Worst experience at Sandy Utah office. Orthodontist had been late to every visit. Appointment made for the first appointment of the day so there aren't delays. My daughter is in a double major, honors, pre-med student, who works and interns at a local hospital in the surgical rooms. She doesn't have time to wait. The orthodontist has been a half hour late every appointment that was the... Read more

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  • Jan 03
  • Dental Services
  • Corn, Oklahoma
  • Dentures
  • 44
  • REVIEW RATING 4/5

I had all my teeth pulled to get dentures, in two years have been able to wear them only 72 hours at the most. Haven't been able to get them fitted right after multiple trips to get them fitted and other issues. They made me feel like it was my fault I'm crazy! I was totally humiliated at the Yukon Oklahoma office which is now closed or changed name! Monarch dental need to go completely out of... Read more

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  • Dec 19, 2014
  • Dental Services
  • The Colony, Texas
  • Dental Service
  • 1
  • 1
  • 117
  • REVIEW RATING 5/5

Monarch Dental was the worst dental experience I've ever had. The pricing (with insurance) was so high I had to take out an in house loan which the dental office FORGOT to advise the financing company to STOP billing me after I already paid for the balence of my treatment. They took out an extra $200 and caused my bank to over draft. After calling at least once per day for almost a month, I was... Read more

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