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  • 2 days ago
  • Dental Services
  • The Colony, Texas
  • Dental Service
  • 7
  • REVIEW RATING 4/5

Monarch Dental was the worst dental experience I've ever had. The pricing (with insurance) was so high I had to take out an in house loan which the dental office FORGOT to advise the financing company to STOP billing me after I already paid for the balence of my treatment. They took out an extra $200 and caused my bank to over draft. After calling at least once per day for almost a month, I was... Read more

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  • Nov 18
  • Dental Services
  • Dallas, Texas
  • Top Dentures
  • 170
  • REVIEW RATING 4/5

I went to Monarch to get top dentures. After the oral surgery that cost nearly 4000.00. I went to another Monarch closer to my work. They told me that the 4000.00 was for just the surgery. I was lead to believe by the first Monarch that was the balance for the whole bill,Surgery and the top denture,.Now this Monarch said that the denture would be 1600.00/ I told them that my insurance said that... Read more

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  • Nov 07
  • Dental Services
  • Little Elm, Texas
  • Bridge Adjustment
  • 88
  • REVIEW RATING 4/5

I had an appointment to get a bridge adjusted which I had made for me by another dentist in another city. It had had minor adjustments by sanding or grinding areas that were rough. When I showed it to the dentist he said, oh, I will have to send that to a lab and he would not help me at all. They did however insist upon taking x-rays for my bridge adjustment appointment (why??). As I am... Read more

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  • Oct 31
  • Dental Services
  • West Valley City, Utah
  • Positive Experience
  • 66
  • REVIEW RATING 3/5

I went in for a root canal in West Valley , utah. The assistant an dentist were very professional and they honored my coupon. I left happy and well taken care of. I could use them again and recommend their services. I think most dentist offices charge too much for their services and appreciate a discount with professional service. i hope to never have dental work performed again, but if I do I... Read more

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  • Oct 22
  • Dental Services
  • Grapevine, Texas
  • Dental Cleaning
  • 179
  • REVIEW RATING 4/5

Been going to the same dentist for years and thought we would try Monarch due to having a $29 cleaning & check coupon. Thought it couldn't hurt to save a little money this year on getting my teeth cleaned. The first visit to look at my teeth took an hour in half and that did NOT include cleaning. I had to schedule to come back for another visit for the cleaning. The staff was "ok" and the... Read more

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  • Oct 20
  • Dental Services
  • Greensboro, North Carolina
  • Dental Deep Cleaning
  • 113
  • REVIEW RATING 4/5

I scheduled an appointment as a new patient because I recently moved away from my previous dentist. I waited for about an hour to be seen. The lady giving the x-rays was very unprofessional. I understand you are up to date with current events but what does that have to do with my teeth. She kept mentioning about the Ebola case in the news and her theories. The dentist was nice but the hygienist... Read more

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  • Oct 06
  • Dental Services
  • North Richland Hills, Texas
  • Deep Cleaning Overcharge
  • 184
  • REVIEW RATING 4/5

I went in to go get a deep cleaning done and a tooth pulled and got the deep cleaning done and they started on the tooth to pull it and they said I was going to have to be put under to finish getting it pulled cause I was to tense and it wasn't wanting to come out. They told me all i was going to have to pay was 169.00 when I came in and they was going to charge me another 230.00 if they would... Read more

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  • Oct 04
  • Dental Services
  • Plano, Texas
  • Overcharged Dental Services
  • 184
  • REVIEW RATING 4/5

Went to Monarch Dental in Murphy, Tx for a $29 exam and Xray. My exam showed that I needed a deep cleaning and two bridges. Since I did not have insurance the estimate was over $3600. After I left, I found a discount dental plan that would save me 30%. After signing up, I took a copy of my plan to Monarch so that they could redo the pricing and I could confirm the savings. They told me they could... Read more

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  • Oct 02
  • Dental Services
  • Frisco, Texas
  • Overcharged Dental Services
  • 76
  • REVIEW RATING 4/5

I went there for a cleaning which ended up costing $3,304. I have insurance so my out of pocket was $609. Have you ever heard of a $3,304 cleaning? They charged me $100 PER TOOTH to simply apply topical lidocaine jelly onto my gum so they could do a "deep cleaning." $100 PER TOOTH! Topical lidocaine jelly is dirt cheap! I guess it takes lots of education and energy to apply topical local... Read more

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  • Sep 25
  • Dental Services
  • Dental Insurance
  • 95
  • REVIEW RATING 4/5

I found out our two dental insurance companies paid over $300 to Monarch Dental in Lake Worth, TX for service on a date which our daughter never saw them I challenged them to pay back our insurance companies and was told they were doing that. I am checking back with those companies to make sure otherwise, I will report them for insurance fraud. I also received a bill for my spouse for service... Read more

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