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  • Customers like
    • Receptionist 2
    • Dental staff 2
    • Assistants 1
  • Customers don't like
    • Dentist 3
    • Customer service 3
    • Unwillingness to follow my wishes 2

They pulled my husband all his teeth they gave him some dentures that's not any good we stop going to them because they told my husband they cant do any thing eles for him so we stop paying who can we talk to my husband is a diabetic Add comment

BEWARE!!!! My child needed a filling. Deep filling but still just a filling! The Benton Location wanted 3007.00. They said they may have to do a root canal and possibly a crown on the same tooth. I immeditely called another Dentist and got an appt my child got the filling she needed and my bill was 115.00.. I wish someone would put these jokers out of business!!! Trying to rip people off!!! Add comment

Monarch dental in mckinney damages healthy and normal teeths,they leave you with excessive bills that are way too much for their Operation ,they actually break your smile Add comment

BUYER BEWARE! Monarch dental in Lewisville, TX is the worst business I have ever encountered. My provider was United Healthcare and my only option for dental work was Monarch. Goes without saying that United Healthcare is almost as bad as Monarch Dental. I visited Monarch in October of 2014 to have my upper dentures repaired. They would not repair and wanted to replace. It is now March 2016 and I still do not have proper dentures. They have collected over $3,000.00 to date and I have refused to pay the remaining $286.00 until I have proper... Read more

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I had the worst experience at the Monarch Dental in Red Oak today. Appt. was at 3:30 and finally seen at 5:15. Could not help me because it was too late. Wanted to set up an assessment appt to see what the problem was. I said I did that today. Still charged me. Left very unhappy. Staff was rude. Add comment

I was told that all my teeth was bad, and I should do a dental implant, after I did it I was not happy so I never went back, could not give them anymore of my money and now I'm having a problem with them it's been lest than 3 years and I need to have the implant did again. Add comment

I'm very disappointed, the doctor suggest me to do a crown with 3 in total but is so cheap material, and after few years start falling in pieces and now I need to pay again for all 3 crowns and I have other crown from Mexico from 10 years ago and never was damage like the ones from monarch dental. The doctor told me that crowns will be good for lot a years, but not for few, plus managers, they don't care abut it, I went to talk to them, and they said, is nothing that they can do, but my insurance can pay again and me again, never go please,... Read more

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This company is a joke they will over charge you nickel and dime you to death told me and both my kids I had to pay a Xtra 60 dollars to have teeth removed by a specialist that the de rust don't pull teeth since when ? Not sure but after viewing a bill for every thing they wanted to do for my teeth came out too over 11k all I wanted was a cleaning some teeth remove and some filling this place is unreal Read more

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Extremely deceptive billing. They will claim that they have the work preapproved by insurance and they don't. They will overcharge you for work you can have done cheaper elsewhere. The wait times are insanity. BBB rates them a F at the office I visited I am betting this rings true to all of their locations. The dentist I saw was a good guy, but I will not be going back due to the office manager never getting back to me when I called about billing issues. Stay far away! Read more

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The dentist is not very friendly.They advertise affordable dental care not true I paid $29.00 for the visit and xray (Cheap yes) When I told him I needed the tooth extracted he said okay I'll be right back so here come a staff member with a piece of paper saying it was going to cost $272.00 to have it pulled....Rip off clinic Add comment

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