Monarch Dental Complaints and Reviews

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Monarch Dental
Main address: 201 E. Sandpointe, Suite 800 92707 Santa Ana CA
, , http://www.monarchdental.com/about-us/contact-us
  • 226+4 mobile complaints
  • $81.3K claimed losses
  • $353 average
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  • 14 hours ago
  • Dental Services
  • Grapevine, Texas
  • 4

Been going to the same dentist for years and thought we would try Monarch due to having a $29 cleaning & check coupon. Thought it couldn't hurt to save a little money this year on getting my teeth cleaned. The first visit to look at my teeth took an hour in half and that did NOT include cleaning. I had to schedule to come back for another visit for the cleaning. The staff was "ok" and the... Read more

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  • 2 days ago
  • Dental Services
  • Greensboro, North Carolina
  • Dental Deep Cleaning
  • 17

I scheduled an appointment as a new patient because I recently moved away from my previous dentist. I waited for about an hour to be seen. The lady giving the x-rays was very unprofessional. I understand you are up to date with current events but what does that have to do with my teeth. She kept mentioning about the Ebola case in the news and her theories. The dentist was nice but the hygienist... Read more

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  • Oct 06
  • Dental Services
  • North Richland Hills, Texas
  • Deep Cleaning Overcharge
  • 100

I went in to go get a deep cleaning done and a tooth pulled and got the deep cleaning done and they started on the tooth to pull it and they said I was going to have to be put under to finish getting it pulled cause I was to tense and it wasn't wanting to come out. They told me all i was going to have to pay was 169.00 when I came in and they was going to charge me another 230.00 if they would... Read more

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  • Oct 04
  • Dental Services
  • Plano, Texas
  • Overcharged Dental Services
  • 84

Went to Monarch Dental in Murphy, Tx for a $29 exam and Xray. My exam showed that I needed a deep cleaning and two bridges. Since I did not have insurance the estimate was over $3600. After I left, I found a discount dental plan that would save me 30%. After signing up, I took a copy of my plan to Monarch so that they could redo the pricing and I could confirm the savings. They told me they could... Read more

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  • Oct 02
  • Dental Services
  • Frisco, Texas
  • Overcharged Dental Services
  • 28

I went there for a cleaning which ended up costing $3,304. I have insurance so my out of pocket was $609. Have you ever heard of a $3,304 cleaning? They charged me $100 PER TOOTH to simply apply topical lidocaine jelly onto my gum so they could do a "deep cleaning." $100 PER TOOTH! Topical lidocaine jelly is dirt cheap! I guess it takes lots of education and energy to apply topical local... Read more

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  • Sep 25
  • Dental Services
  • Dental Insurance
  • 48

I found out our two dental insurance companies paid over $300 to Monarch Dental in Lake Worth, TX for service on a date which our daughter never saw them I challenged them to pay back our insurance companies and was told they were doing that. I am checking back with those companies to make sure otherwise, I will report them for insurance fraud. I also received a bill for my spouse for service... Read more

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  • Sep 17
  • Dental Services
  • Corporate Dentistry
  • 75

These people just want your money....I only went to them because I thought my previous dentist was out of network....they did not do a cleaning on my first visit and told me my gums were in need of 1000 procedure and that they could not full my cavities on my four front teeth...they told me they could only be crowned....all they want is your money!!!! Thankfully my dentist at Cantrell family... Read more

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  • Sep 04
  • Health and Beauty
  • Bad Service
  • 135

I went to Monarch dental for the special offer on X rays and cleaning. After an examination by the dentist and a cleaning, I was informed I had periodontal disease and bone loss and I needed immediate treatment and gum surgery by the technician. As I have underlying health issues and was on a blood thinner, I told them I would need to do this on a future day and made an appointment. The... Read more

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  • Aug 26
  • Advertisements and Cons
  • San Antonio, Texas
  • Teeth General Cleaning
  • 1
  • 1
  • 126

I go to the dentist as I should every 6 months. I relocated and out of convenience, made an appointment for my 6 month checkup/cleaning on August 8th, 2014 at the Monarch off of Austin Hwy in San Antonio, TX. Turns out they only would give me a check up and then proceeded to tell me that I had periodontal disease and bone loss. I would need to come back and have a cleaning w/antibiotics for the... Read more

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  • Aug 21
  • Dental Services
  • Overcharge
  • 97

Monarch dental is the worst place ever. They overcharge and add things to the treatment plan that is not needed. The probing that they have the hygienist come in and do they change the numbers so patients will have to have a deeper cleaning which means more out of pocket money. The dentist is paid by how much they can get you to pay out of pocket. %25 of what you pay is the dentist money. Ask me... Read more

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