Monarch Dental Complaints and Reviews

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Monarch Dental
Main address: 201 E. Sandpointe, Suite 800 92707 Santa Ana CA
, , http://www.monarchdental.com/about-us/contact-us
  • 218+4 mobile complaints
  • $81.2K claimed losses
  • $366 average
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  • Aug 26
  • Advertisements and Cons
  • San Antonio, Texas
  • Teeth General Cleaning
  • 31

I go to the dentist as I should every 6 months. I relocated and out of convenience, made an appointment for my 6 month checkup/cleaning on August 8th, 2014 at the Monarch off of Austin Hwy in San Antonio, TX. Turns out they only would give me a check up and then proceeded to tell me that I had periodontal disease and bone loss. I would need to come back and have a cleaning w/antibiotics for the... Read more

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  • Aug 21
  • Dental Services
  • Overcharge
  • 34

Monarch dental is the worst place ever. They overcharge and add things to the treatment plan that is not needed. The probing that they have the hygienist come in and do they change the numbers so patients will have to have a deeper cleaning which means more out of pocket money. The dentist is paid by how much they can get you to pay out of pocket. %25 of what you pay is the dentist money. Ask me... Read more

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  • Aug 19
  • Dental Services
  • Braces
  • 49

I been paying for braces for almost six months now, and IT IS RIDICULOUS THAT I HAVE NOT EVEN MADE IT TO MY SECOND FOLLOW UP APPOINMENT. Three weeks ago I was supposed to be seen and they called me just a day before my appoinment to tell me that they had gone on vacations. Why couldn't they have told me that in the first place! I went in for my re scheduled appoinment today, and as I walk in the... Read more

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  • Aug 07
  • Dental Services
  • Lake Worth, Texas
  • Dental Appointment
  • 1
  • 1
  • 126

I made an appointment for my daughter to have her teeth cleaned and they said 4:00pm. I asked if I could come at 4:15 or 4:30, but they were adamant about 4:00. So, we were there at 3:55. We were the only customers in the waiting room so I thought, "Good, we should get right in on time." At 4:30, I asked how much longer and the receptionist said they should have taken us back already for... Read more

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  • Jul 18
  • Dental Services
  • Slow Service
  • 1
  • 1
  • 145

I went to monarch dental as a walk in for re-cementation of a crown. The receptionist said to me that there was a wait of 15 mins. to 1 and a half hour wait period., it sounded weird that they would give me a time frame with such big gap in between. I decided to wait, I waited for an hour and asked the status., receptionist said maybe another half hour I again waited after half hour I asked how... Read more

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  • Jul 16
  • Dental Services
  • Dallas, Texas
  • Dental Service
  • 1
  • 1
  • 115

Chose this place because of location since I had recently moved. I switched from my old dentist office to Monarch. I made an appointment online, received a call and email and a message was left to confirm the appointment. Both numbers provided to have me return the call didn't get me anywhere. I wasn't able to get through or leave a message. That should have raised a red flag. So I email them... Read more

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  • Jun 30
  • Dental Services
  • Fayetteville, Arkansas
  • Gum Cleaning
  • 95

Went in for cleaning paid 1800 for gum cleaning. Now keep getting bills When will the bills stop. It was very friendly service but with a price. I feel the people are nice just doing what they are told to do. Keep bringing in money. They set me up on a payment plan that I pay every month. I never get a statement. Always told I will be called back. Beware and run from this place... Read more

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  • Jun 26
  • Dental Services
  • Salt Lake City, Utah
  • Dental Cleaning
  • 203

Went in for the $29 cleaning (not currently insured). Have taken excellent care of my teeth and had regular cleanings with no problems. Xrays went fine, then they did the probe to measure gum depth. When the probe was finished the hygienist said she was going to have the dentist come in and numb me up and do a deep under the gum cleaning...never asked if I wanted this done, just told me it was... Read more

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I have insurance and am new to the area; my insurance gave me their name as a provider within the network. I called and set an appointment, giving my insurance information right then. When I went into the appointment this morning they didn't call me back. Half an hour of waiting and I go ask the people behind the desk. She says she can't figure out what insurance I have and she can't find it in... Add comment

  • Jun 25
  • Drug Stores and Drugs
  • Dental Service
  • 184

I usually never write reviews, but my experience with Monarch has been horrible this past week. I went in for a general cleaning. Everyone at the office was really nice and friendly. They gave me x-rays, examined my teeth, and I waited in the dentist chair for about 30 minutes. Then the office manager came in with my treatment plan. They told me that my teeth were in horrible condition and that I... Read more

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