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Monarch has sent out collection notices for a $5 balance. After 3rd notice I called Monarch's collection division and was told that account would go to a collection agency.

I figure they have spent $17 on stamps, labor, and processing to collect their $5. Instead of collecting the $5 on the next visit they would send the account to collections that will show up on a 17 year olds credit.

I have to think that a reasonable person would have realized that this could have been handle better and smarter on their part. I sent the $5 so that it whole *** situation would go away as finally.

Monetary Loss: $5.

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Anonymous
Dallas, Texas, United States #1259696

We give several months notice before anyone is sent to collections and try to get the balance resolved. If you have any questions I encourage you to contact the office

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