Monarch Dental
Reviews and Complaints
Poor quality dentures
Monarch Dental - Crowns And Bridges Review from Fort Worth, Texas
Monarch Dental Dental Filling Review
Monarch Dental Appointment Review
Go elsewhere!
Monarch Dental Dental Service Review
Monarch Dental Implants Review
Monarch Dental - Dental Cleaning Review from Oak Cliff Place, Texas
Avoid Monarch Las Colinas
I had my two visits with Monarch in Las Colinas in the same day...my first and last. I was long over due for a cleaning and it was a mistake for disclosing that information to them.
The receptionist was very nice, polite and handled her duties well. But immediately after being seated for xray's I knew that I was in the hands of a novice. I know everyone has to start somewhere. He was polite, but very new.
He botched a few shots that had to be retaken and after being seated in the exam chair (for 15 minutes) I was notified that the Pano shot "was all white" and needed to be taken again. I'm not a fan of radiation. After being seated for too long, listening to a radio whose volume and music selection didn't belong in a dentist office, I finally saw the Dr. She appeared to be adequately skilled and completed the exam efficiently.
After another long wait, I was presented with my treatment plan...a long list with the number $1920 at the bottom. I wanted to walk out. I said I wanted what my insurance covered and no more. She said the Dr cannot "ethically" do less than what is recommended.
My portion was going to be $520, I said everything is negotiable and I'm not paying that price. I was furious. She mentioned a $100 coupon and contemplated whether I was overreacting or overly distrustful. I agreed to the "deep" cleaning.
I'm here to tell you, the only thing different about that cleaning compared to any other was the addition of the pricey numbing gel (that I've never needed before) and the 3X $100 a dose antibiotic that the Dr. recommended.
Then they sent me home with a $80 bottle of mouthwash. I felt like I'd been fleeced.
- Receptionist
- Business model
- Inexperience
- Unwillingness to follow my wishes
Preferred solution: Price reduction
Nitrous Not Working
- Dentist
Preferred solution: refund of $59 for nitrous was defective and an apology for not listening when kept saying it wasn't working.
Huge Ripoff
Monarch Dental Oral Surgery Review
Monarch Dental Teeth Cleaning Review
Just a big sales job
Monarch Dental Oral Surgery Review from Addison, Texas
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I am having same problem. I had to send claim to insurance because they kept saying they did but insurance company said they never got it.
it should have taken no more than a week if mailed in and a few if faxed.
they are in same city as insurance company. I'm getting skeptical of them now.
A few days that is. The work was fine just the insurance issues.
I had an appointment at 10:30 to have my teeth cleaned I was advised to arrive 30 prior to complete paperwork which I did. I was told to sign in and have a seat.
At10:30 I was ask to complete paperwork. I spent from 11:00 to 11:45 having X-rays taken. More X-rays than I have ever had taken at any dentist office. I ask when I was going to have my teeth cleaned, I was told I would see the dentist first.
Which I did see, I ask her when would I have my cleaning she said I would see the hygienist next. The hygienist looked at my teeth and said I would need to get my records from my last cleaning before they cleaned my tooth so that the could decide what kind of cleaning I needed!
This visit was a total waste of 2 1/2 hours, and I never got my teeth cleaned! My first and last visit!