When I called to see about getting my x-rays picked up (so I could go to another dentist) they told me it was going to be a charge of $25. I asked them why would I have to pay to pick up my OWN x-rays, I've already paid for them and they're mine!
They said that the originals have to stay there at the office and it's $25 to have a copy made of the x-rays. They're MINE!
I PAID for them already! I said, never mind, & this is exactly why I don't come to Monarch anymore: for *** like this!