Product: Monarch Dental Customer Care Clear all filters (17 of 17 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Been waiting for six months and still no teeth...But iam still paying and no teeth.. Why are your dental labs in Florida???? Why not have one close to the office who is during the work?? What happens if i stop paying the finance company??? You've already got payed......
Read more
1.0
Product
Monarch Dental Customer Care
#1056777
Reply to reviews
The customer person in the front, Jasmine, was RUDE and I had to leave.Asked to talk to the manager and her words YOU CAN TELL ME WHAT YOU WANT IT TO TELL HER. I was going to complaint about the way , Jasmine treat me over the phone, things like "if you don't know by...
Read more
Anonymous
Anonymous

Rough Hygienist!It's been over two days since I had my teeth cleaned and I still have trouble eating.I called to talk to the manager about this and was cross examined by the l...

Anonymous
Joann Beckrich

I live in Fort Worth Tx...i had an appointment at 9:30 Am..I didn't get out 6 hours later.. When they were fixing my back tooth. I was tired .When they did my root canal.. I ...

2.4
Product
Monarch Dental Customer Care
I didn't like
  • Her derogatory way she talks to people
  • Front desk lady jasmine customer service
#1042273
Reply to reviews
They WILL NOT pick up the phone and talk to you to help you out UNLESS YOU ARE A NEW CUSTOMER.They changed their office hours on Friday's to close at 2 o'clock. I went to their office last Friday with an emergency thinking they were open till 5 oclock and got there at...
Read more
Product
Monarch Dental Customer Care
#1039128
Reply to reviews

Monarch Dental Customer Care Review

#988540
1.0
Details
Since my first visit which was consolation, everything has gone down hill from there. I would absolutely pull my own tooth than to refer ANYONE to them. Out of 8 Appointments 2 have been tolerable, not good but tolerable. The only reason I'm letting them finish is because I've invested $5000 into it already. DO NOT USE THEM UNLESS YOU ARE RETIRED AND HAVE NOTHING TO DO BUT GET SCREWED.
Comment
Show
Additional Fees
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money

Monarch Dental Customer Care Review

#952098
2.6
Details
Sitting in exam room indefinitely with no attention. Too many customers for staff. Stop overbooking. Happens most of the time. This sucks. I like the staff but would like to stick them in a room with no attention and no consideration and see how they like it. Will be looking for new dentist.
Comment
Show
Additional Fees
Customer service
Price Affordability
Staff
Value for money
Asked if i will be seen at 9 or will be waiting long like i have been she just said 9am. I ask is that a yes or no. She looks at me and repeated 9am. Walked out with my tooth they promised to take care at 9am that day. Never again am i visiting this Monarch Dental in...
Read more
1.0
Product
Monarch Dental Customer Care
#1012273
Reply to reviews
Had a filling that fell out--pretty bad pain.On the road a lot--tried three times to see Monarch--scheduled a repair appt. Got there...waited...put in chair...20 mins later Dr came in...said yes need. Sat there another 30 mins thinking they were setting up with they...
Read more
Product
Monarch Dental Customer Care
I didn't like
  • Did not care about pain misleading appointment wasted time
  • Time wasted
#972352
Reply to reviews
Monarch Dental on 2027 Culebra San Antonio TX 78201. The worse service ever. They tried to sell my husband and I on all these other services we needed. $1000. Later. If we did not go to our Dentist often I might have believed them. But to talk bad about our...
Read more
Product
Monarch Dental Customer Care
#850998
Reply to reviews
I just walked in for an extraction, they accepted to do it and had me waiting for 2 hrs. I told the lady she was overcharging me and she said she wasn't. 2 weeks later I received a letter from my insurance letting me know Monarch needed to refund me some money I went...
Read more
Product
Monarch Dental Customer Care
#498855
Reply to reviews
Back in May I received a letter from the Monarch office in Arlington, TX telling me that I had a refund due. I sent the paperwork in. No refund. I called - they said that they would send them out the end of August. In September, send another request - no response....
Read more
Product
Monarch Dental Customer Care
#351887
Reply to reviews
On this date I called Monarch Dental in Lewisville, Texas to schedule an appointment for next week any day. The lady said she was busy and would call back shortly to provide a time and date of the appointment. I called Monarch at precisely 8:30AM on November 18th,...
Read more
Anonymous
Jami

Can you let me know your name by emailing me at contactus@smilebrands.com - I work for the company and I would like to contact the office regarding your experience. Thanks,

Product
Monarch Dental Customer Care
#275825
Reply to reviews
I am an up HAPPY customer with your orthodontist dept. I HAVE NOT SMILE AT ALL SINCE MY BRACE HAS BEEN REMOVED I going to the location on MOnarch Fannin in Houston Tx. I have gum tissue between several of my teeth very noticeable in the front, i have spoken to the...
Read more
Product
Monarch Dental Customer Care
#262292
Reply to reviews