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We would not recommend them as we found inconsistent approach and communication. Even after having a detailed discussion, they performed something which we were not agreed upon. Then, account gave a ‘nonsense’ justification and sent us a bill. When went to see them, it...
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1.0
#1378172
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Monarch Dental - Disgusting

Money grubbing unethical practices. You need to be investigated. You are robbing and lying to people.
1.0
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#1374508
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Monarch Dental - They owe me money

You guys were suppose to mail me my $100 deposit i put down for oral surgery. I didn't get procedure done. I went to the office on old Denton road on monday. The lady said my refund would be im the mail Thursday, well it's friday, no check. I need my $100 asap. I've been patient, but that didn't get me anywhere. I've been getting the run around, to get my money back
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#1374456
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They only seemed interested in getting money. The dentist was worthless. Even my teeth cleaning was strange. Did not seem complete. They all seemed to be inexperienced. Seriously. There was no follow up or dental plan for treatment. I complained to Humana. H called the...
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1.0
#1363463
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I went in on Friday because my tooth fell out, I was quoted a price of $2,550 for an implant.Impressions were done for a temp so I was promised it would be in Monday. Here we are Monday and now they are saying Tuesday. They now have quoted me $6,795 so where is over...
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1.0
#1340004
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I had a 7am appointment. When I walked in two office staff were on the floor trying to catch bugs. They said they were crickets they looked like roaches. The girl who took my x-rays well it took longer to read the tattoos on her arms then it did the welcome pack of...
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1.0
#1336005
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Monarch Dental - Worse Experience Ever!!!

After 25 years of following Dr.Roland Moore from office to office the end Result of his care for Me & My Girls was Beyond Disasterous.His bahavior & his methods resulted into total loss of My & my daughter’s Teeth. Extremely Unprofessional. Bad Attitude. Poor Judgement. Yes. I have filed a huge complaint with The State Board of Denistry.
#1321711
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Went to him because my regular dentist could not get one of temps screwed down. My regular Dr made me wonderful sets of temps that looked so good everyone thought they were the permanent ones. Dr Loiseau took those off to trim my gum, but he put on temps he made that...
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1.1
#1301745
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Reviewing my xrays, the dentist pointed to a tiny dot (barely visible) and claimed it's a cavity that needs to be taken care of immediately. Oh, it would require replacing a crown costing over $1,000. I told her let's just watch it for a while. Two months later, a...
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Dr. Smith @ Monarch (Hot Springs, Arkansas) was extremely rude to his staff right in front of me. Plus they constantly want to change the dental plan that I am on; adding addi...

#1263300
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On april 30 i went in to see about some dentures and i had one extractions and the dental assistant was very rude when she was takeing the impressions of my mouth and I told heard that it was hurting and she said well do it yourself then so we had to try it again so on...
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#1255412
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