Not resolved
Additional Fees
Customer service
Price Affordability
Value for money

received dental treatment in October 2016. Paid & left offices w/ understanding I was even.

Eventually went elsewhere for more $ cost effective treatment versus excessive charges of Monarch. Over one year latter Nov 2017 get letters from Monarch telling me I owe them $$. Unbelievable.... over one year later.

I make couple of payments & stop getting monthly invoices & start getting calls from " SMILE" collectors - parent company ?? of Monarch.

Request that they send invoice am still waiting.. STAY AWAY FROM THESE jerks screwed up billing cycles/ process - they apparently do not know how to submit bills to insurance providers...

Product or Service Mentioned: Monarch Dental Dental Service.

Reason of review: Problems with payment.

Monetary Loss: $300.

Preferred solution: provide monthly invoices to my confirmed registered address..

I liked: Staff at central expwy site was friendly-.

I didn't like: Monarch couldnt bill cigna dental in timely manner.

Company wrote 0 public responses to the review from Jan 16.
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