BUYER BEWARE! Monarch dental in Lewisville, TX is the worst business I have ever encountered. My provider was United Healthcare and my only option for dental work was Monarch. Goes without saying that United Healthcare is almost as bad as Monarch Dental. I visited...Read more
I've been coming to monarch dental office for years now and it seems like at the beginning things were more nicer and the employees were more caring now it seems as if they're just trying to get treatment out of me the dentist here are very fast and don't educate us on...Read more
I went in the Cedar Hill office for a root cana and told I had to pay a $250 copay. (Cool) they numbed me Twice then came in to take my payment. I had a debit card which they said no we need cash. I left and ran to the bank(4:30) I get to bank and they called me to...Read more
Monarch Dental Customer Care Review
Sitting in exam room indefinitely with no attention. Too many customers for staff. Stop overbooking. Happens most of the time. This sucks. I like the staff but would like to stick them in a room with no attention and no consideration and see how they like it. Will be looking for new dentist.
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I went to Monarch after insurance changed. My teeth and gums were very bad and so ended up having all teeth pulled and dentures placed. The cost seemed high but the oral surgeon was good and at first I was pleased with the result. Because the general dentist I saw...Read more
I had put down a $100 deposit to get the special rate on a crown to be done but have never received my deposit back. It was not applied to the payment and after 2 months I still have no success in getting it back. The accounting lady where I got the work done on my...Read more
I went to Monarch to get top dentures. After the oral surgery that cost nearly 4000.00. I went to another Monarch closer to my work. They told me that the 4000.00 was for just the surgery. I was lead to believe by the first Monarch that was the balance for the whole...Read more
Chose this place because of location since I had recently moved. I switched from my old dentist office to Monarch. I made an appointment online, received a call and email and a message was left to confirm the appointment. Both numbers provided to have me return the...Read more
I went into Monarch Dental for a simple cleaning because they were associated with my new dental health insurance plan. I had been taking care of my teeth previously - every 6 months with a cleaning. Monarch presented me with a treatment plan of $ 6,484. I was...Read more
I HAVE BEEN GOING TO MONARCH DENTAL CEDAR HILL FOR YEARS, BUT I AM READY TO GET A REFUND AND MOVE ON TO ANOTHER DENTIST. I HAD A ROOT CANALDONE ON MY FRONT LEFT TOOTH LAST WEEK, AND A TEMPORARY CROWN WAS PUT ON, I HAVE BEEN GOING BACK EVERY OTHER DAY BECAUSE THE CROWN...Read more
Arrived early to my appointment and they said that I did not tell the insurance company that they would be my dentist. Resolved this issue within 5 minutes. Then waited for an HOUR before someone came to get me. Someone came in after me and left before I did. That...Read more
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